“I hear it is the 10th anniversary of your business and I wanted to say congrats! I still remember when you were brought in to meet with our office in anticipation of switching to your company. You were so nice and explained your product so well, but I have to admit I was a little nervous about letting someone else take control of our non-parties. Little did I know then all the work you were going to be taking off my shoulders and all the tight jams you would be getting me out of! Your service and that of your amazing employees (a shout out to Anita!) has been a godsend and priceless to my sanity and to the success of our firm. Not to mention we do enjoy the home baked cookies every Christmas!
I hope the next 10 years give you the growth and success that you have had the first 10.
Shannon Senior, Paralegal-Defense Firm
“Karla and her staff are not only knowledgeable about the Trial Rules and other parameters they must work within, they are also efficient and very systematic about their work, making it easy to track and let us know the status of any request at any given time. This is despite having many clients with many different styles and requirements for document handling. Highly recommended!”
Service Category: legal discovery / records retrieval
Year first hired: 2005 (hired more than once)
Top Qualities: Great Results, Personable, High Integrity”
Angi, Paralegal-Defense Firm
“Karla takes all of the hassle out of non-party discovery in general, and the entanglements of the HIPPA requirements, specifically. She’s very professional, highly diligent, and a pleasure to work with. Karla works very well with record providers and with opposing counsel to expedite the retrieval of non-party records. She also has very friendly, knowledgeable, and resourceful staff. In fact, Karla is the only person I am comfortable recommending for record retrieval and non-party records.”
Service Category: Legal Services
Year first hired: 2000 (hired more than once)
Top Qualities: Great Results, Good Value, High Integrity”
Thomas, Attorney at Law
“I am soooooo impressed with you obtaining Dr. xxxxxx’s office records and billing. I requested them twice and both times ignored. I called and had to leave a message and they didn’t have the courtesy to return my telephone call.
Thank you- Thank you!”
Rita, Legal Nurse Consultant-Plaintiff Firm
“Karla is wonderful to work with and always provides prompt service at reasonable prices. She knows so much about the multiple providers in our state and RS (Record Solutions) has never failed to get me the information that I require.
Service Category: Business, medical and employment records
Year first hired: 2008 (hired more than once)
Top Qualities: Great Results, On Time, High Integrity”
Kate, Paralegal-Defense firm
“Karla as the hands on owner of Records Solutions LLC provides record retrieval services for the legal and insurance industries. RS has developed a system and a network of record provider contacts that allow her to find and retrieve records efficiently and cost effectively. The success of Record Solutions LLC is the result of Karla’s management skills and personality. As a long time satisfied customer, I highly recommend Karla and the Record Solution LLC service.
Service Category: Record Retrieval Service
Year first hired: 2000 (hired more than once)
Top Qualities: Great Results, Personable, Good Value”
Don, Attorney at Law
“Karla: I find you a pleasure to work with! You are very courteous about returning emails and notifying me about delayed medical records. It has been a tremendous help on my workload to send these requests to you. Your diligence in obtaining these records as well as following up with these requests is outstanding.”
Amy, Paralegal-Plaintiff Firm
“Thanks Karla. I can always count on you guys in a pinch; and I get all the pinches!”
Alexis, Paralegal-Plaintiff Firm
“Hey, I have to tell you-I was reviewing a file today and all I could think was: thank God for Record Solutions. You have made my life so much easier. I’ve been lobbying for permission to hire your company for all of my files and I’m hopeful that some of the other carriers we work with will allow me to do so. I just wanted to say thank you very, very much for all that you do.”
Kate, Paralegal-Defense Firm
“It is such a pleasure to work with you and your company.”
Sandra, Paralegal-Plaintiff Firm
“Thank you so much Karla. Your response time was stellar!”
Amanda, Casualty Claims Adjuster
“Thanks so much Karla! I don’t know if we ever really take the time to say thank you for you and your staff’s hard work, but we really, really appreciate everything you do for us. Thanks!”
Ashley, Paralegal-Defense Firm